Frequently Asked Questions

It’s totally understandable that you might have some questions to ask the team. But before you reach out to the team, let’s see if our frequently asked questions answer your query.

  • Where will I exercise?

    The exercise programs our JEFF coaches create will require that you have access to a gym or gym equipment like a treadmill, bike cross trainer and rowing machine as well as weights, steps, stretching bands, etc.

    This will mean you’ll need to have an active gym membership. But this does allow you to choose the facility of your choice.

    You will then complete the weekly exercise programs on your own and at your own convenience, receiving daily guidance from your coach and providing your coach with daily feedback on your workout. There are also workouts that incorporate outdoor walking and running.

  • Does my Faculty Coach join me at each of my training sessions?

    No. And there is an important reason: we don’t want you to become dependent on us. Our aim is to teach you self sufficiency when it comes to working out, helping you to achieve sustainable results beyond the 14-week program. The coaches will help you to do the hard work at the beginning – so you don’t need us after you finish the program.

    But don’t worry, thanks to technology we’ll be with you every step of the way.

  • So how does my Faculty Coach work with me?

    You will have a video assessment with your coach every three weeks to check in on your physical and mental progress. Outside of this assessment time, your coach will interact with you extensively via WhatsApp, think of them as your fitness bestie. You will get daily contact with your coach who will help and support you on your journey of transformation.

    Each Friday, you will receive your exercise plan via email for the following week. It will come to you in an easy to understand and easy to print format.

  • What are the benefits of an online/virtual program?

    The benefits of working out on your own include the ability to manage your own schedule. Whether you’re travelling, have a surprise obligation you can ensure that your exercise time slots in perfectly into your lifestyle.

    Your Faculty Coach will guide you through the process and you will feel confident and empowered to exercise independently long after the 14 weeks are over.

  • What kind of food will I be eating?

    Each client’s eating plan needs to create especially for them. Everyone’s nutritional needs, exercise routine, and any dietary requirements are different.

    So, expect your coach to be very engaged with you throughout the process refining the diet.

    If there are questions the coach will be on hand to help answer questions you may have about your meals and nutrition throughout your journey to transformation.

  • Can I have a cheat day?

    Yes, in fact you can have 1.5 cheat days every week! The program works when you eat clean, portion-controlled meals for 5.5 days out of every week.

    Balance is an important part of a sustainable healthy eating plan so the program does factor in a balanced lifestyle.

  • Great. So how hard is this program?

    Our clients generally say that the first 3 weeks are the toughest weeks. You’re adjusting to clean, portion-controlled eating and regular exercise and this can be challenging, particularly for those of us who lead busy lives. But don’t worry, we’re here to get you through it. Trust the process and you’ll reap the rewards!

  • Does it work?

    It works very well, but it does require determination, dedication and willingness to trust the process from your side.

    What we are offering isn’t a fad or a miracle formula, it’s a foundation-forming proven program and dedicated support that helps you change your eating and exercise habits for sustainable results.

    If you’re into numbers, 98% of our clients have achieved their goals on our program. And our client satisfaction Net Promoter Score (NPS) is currently an unbelievable 80 or above!

    We love to let our clients do the talking – check out our client success stories here on our website and social media platforms to get an idea of their real experiences.